30% more qualified leads for a consultancy — without adding headcount
A consultancy was losing after-hours leads with nobody available to respond. We built a chatbot that qualifies visitors, books discovery calls, and syncs everything to their CRM while they sleep.
The Challenge
The consultancy received enquiries at all hours but only had staff available 9–6. Visitors who came through paid ads in the evening would leave without engaging, and follow-up the next morning often came too late. Their CRM was also being updated manually — leads from the website form were copied in by hand, often with missing information.
What We Built
We built a conversational AI chatbot trained on the company's services, case studies, and FAQs. It qualifies visitors by asking about their challenge, timeline, and budget, then books a discovery call directly into the team's calendar. All contact data and conversation summaries are pushed to HubSpot automatically. Out of hours, it handles the full journey — no human needed until the call.
The Outcome
In the first 60 days, the consultancy saw a 30% increase in qualified discovery calls booked. The chatbot was handling 40% of all inbound enquiries without any human involvement. The team reported that conversations were better prepared going into calls because the chatbot had already captured context.
Highlights
- Qualifies leads before they reach the team
- Books discovery calls directly into the calendar
- Syncs contact data and conversation notes to CRM
- Handles out-of-hours enquiries automatically
Tools used
Want similar results?
Book a free 30-minute call and we'll show you what's possible for your business.
Book a Free Call