AI Receptionist for UK businesses
Every Enquiry Answered.
Every Opportunity Captured.
An AI receptionist that answers your phone 24/7, qualifies callers, books appointments and updates your CRM, so you never lose a customer to voicemail again.
The problem
A missed call is often a lost customer.
When a new customer calls and nobody picks up, most won't leave a voicemail. They ring the next business on the list. It happens when you're with a client, on a job, at lunch, or closed for the day.
- Calls go to voicemail while your team is busy
- Evening and weekend enquiries wait until Monday
- Staff spend hours answering the same questions
- Callback details get lost on sticky notes
What it does
Your front desk, without the gaps.
Answers calls 24/7
Evenings, weekends, bank holidays and busy lunchtimes. Every caller gets a friendly, professional answer.
Answers common questions
Opening hours, prices, services, location, parking: trained on your business, not a generic script.
Qualifies callers
Asks the questions your team would ask, so you know what each caller needs before you call back.
Books appointments
Checks your live calendar and books the caller in, without the back-and-forth.
Sends confirmations
SMS and email confirmations go to the caller straight after the call.
Updates your CRM
Creates or updates the contact record with the caller's details and notes.
Transfers urgent calls
Emergencies and VIP callers are put straight through to the right person.
Follows up missed calls
If a call is missed or drops, it sends a text and follows up automatically.
Sends call summaries
Your team gets a short written summary of every call, so nothing is lost.
How it works
What happens on every call.
- 01Customer calls
- 02AI answers
- 03Qualifies
- 04Books appointment
- 05CRM updated
- 06Team notified
- Caller
- James P., new customer
- Reason
- Quote for a kitchen rewire
- Booked
- Site visit, Friday 2:00pm
- Follow-up
- Confirmation SMS sent
Summary: Homeowner in Harrow, three-bed semi, wants a full kitchen rewire before a renovation next month. Asked about certification. Prefers afternoon visits.
Who it's for
Built for businesses that live on the phone.
Handles new client enquiries and routes existing clients to the right person.
Books new patients and handles urgent calls out of hours.
Qualifies applicants and books viewings while negotiators are out.
Triages new matters and books consultations with the right fee earner.
Answers while you're on site, captures job details and books visits.
Screens candidate calls and books interviews into consultants' diaries.
Qualifies new enquiries and books discovery calls with the right adviser.
Setup
From audit to answering calls.
Audit your calls
We look at who calls you, what they ask, and where calls are currently being missed or lost.
Design the script
We agree the greeting, the questions, the booking rules and exactly when to transfer to a human.
Connect & test
We connect your number, calendar and CRM, then test it with real call scenarios until it's right.
Launch & improve
We go live, review calls with you in the first weeks, and keep tuning the answers.
Every setup
What's always included.
A clear, friendly voice and wording that sounds like your business.
Works with your existing number using call forwarding. Nothing for customers to change.
Google Calendar, Outlook or your booking system.
Caller details and notes saved to your CRM automatically.
You decide which calls get transferred and to whom.
Call recording, data storage and retention set up and documented properly.
FAQ
Questions we get asked.
Will callers know it's an AI?
It can introduce itself as your virtual assistant, and we recommend being upfront. Most callers simply care that they got a quick, helpful answer and a booking.
Does it sound robotic?
No. Modern AI voices are natural and conversational, and we write the script in your tone. We'll let you hear a demo before anything goes live.
What if it can't answer a question?
It takes a message, tells the caller someone will call back, and sends your team the details straight away. Urgent calls can be transferred to a person.
Do I need a new phone number?
No. We use call forwarding from your existing number. You can send all calls to it, only out-of-hours calls, or only calls you don't pick up.
Can it book directly into our diary?
Yes. It checks real availability in your calendar or booking system and only offers slots that are actually free.
What about data protection?
We set it up in line with UK GDPR, including a recorded-call notice, sensible data retention, and documentation of what is stored and where.
How much does it cost?
Every business is different, so we quote a fixed price after a free audit. You'll know the setup cost and any monthly running cost before you commit.
How many calls are you missing?
Book a free automation audit. We'll look at how your calls are handled today, show you what an AI receptionist would do for your business, and give you a fixed price.